FAQs

Q: Which tutorial should I purchase?

For specific help about which tutorial to purchase, please use the Get Help button above, select “Tutorial” from the drop down menu, and then give us a detailed description of what you need. We will respond with a tutorial purchase suggestion and tell you what section of the tutorial to focus on.

Q: Where can I see past order history?

Past order history can be found in the My Account section when you are logged in to the website. Mouse over your name at the top right and select “My Account” from the dropdown. If you have a tutorial that is not showing in My Tutorials, please click the Get Help button above to contact the Ripple Support Team. Please send us your contact information and any previous order numbers from your previous purchase receipts.

Q: Does Ripple Training accept purchase orders?

Yes, please use the button below, and send us some details about your order. Please allow 1 week for processing. [fusion_button link="javascript:zE.activate();" color="default" size="" stretch="" type="" shape="" target="_self" title="" gradient_colors="|" gradient_hover_colors="|" accent_color="" accent_hover_color="" bevel_color="" border_width="" icon="" icon_position="left" icon_divider="no" modal="" animation_type="0" animation_direction="left" animation_speed="1" animation_offset="" alignment="center" class="" id=""]CONTACT SUPPORT[/fusion_button]

Q: How do I purchase my products on USB?

Click on your shopping cart and use the Add USB option that is now available.

Q: What are my shipping options?

We ship via United States Postal Service. We offer First Class, Priority and Express as well as International Airmail, Priority and Express.

Q: Does Ripple offer bulk discounts?

We do offer bulk discounts if you are trying to purchase more than 1 copy of the same tutorial. Please click the Get Help button above to contact our Ripple Sales Support Team.

Q: Does Ripple offer educational discounts?

We offer multi-user Educational discounts. Please click here for more information.

Q: My Credit Card was rejected, what do I do?

If you are an international customer, problems relating to address verification or other factors may cause problems when processing your credit card transaction. Carefully verify that the information you are submitting exactly matches the information on file with your credit card company. If your credit card continues to be rejected, please try using Paypal to complete the transaction. If you are a domestic customer (U.S.), make sure all details are correct in your customer profile. The name and address on your account must match the name and address on your credit card. If you need further assistance, click Get Help above to contact our Ripple Support Team.

How do I watch the tutorials I have purchased?

Jill Martin2019-04-01T22:59:34-07:00

How do I watch the tutorials I have purchased?Jill Martin2019-04-01T22:59:34-07:00

Which tutorial should I purchase?

2017-07-17T04:11:20-07:00

Which tutorial should I purchase?2017-07-17T04:11:20-07:00

Where can I see past order history?

Abba Shapiro2017-09-11T15:01:56-07:00

Where can I see past order history?Abba Shapiro2017-09-11T15:01:56-07:00

Does Ripple Training accept purchase orders?

Abba Shapiro2017-08-28T16:20:28-07:00

Does Ripple Training accept purchase orders?Abba Shapiro2017-08-28T16:20:28-07:00

How do I purchase my products on USB?

2016-05-23T23:06:57-07:00

How do I purchase my products on USB?2016-05-23T23:06:57-07:00

What are my shipping options?

2016-05-23T23:06:32-07:00

What are my shipping options?2016-05-23T23:06:32-07:00

Does Ripple offer bulk discounts?

2017-07-17T04:11:20-07:00

Does Ripple offer bulk discounts?2017-07-17T04:11:20-07:00

Does Ripple offer educational discounts?

Abba Shapiro2016-11-22T17:43:15-07:00

Does Ripple offer educational discounts?Abba Shapiro2016-11-22T17:43:15-07:00

My Credit Card was rejected, what do I do?

2016-05-23T23:05:30-07:00

My Credit Card was rejected, what do I do?2016-05-23T23:05:30-07:00

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